Shipping Information
We are a small business in a world where "free second day shipping" has become a part of America's culture. With due respect to Amazon.com, we just can't afford it. We make the salt by hand and will do our best to get orders out as quickly as possible.
While in the past many orders have been able to ship next day, due to a series of protracted renovations to our new monastic complex, the Shrine of St. Nicholas, we are looking at a backlog that may be more than a month for some of the flavored salts. We are working on this. Please be patient with us. We try to accomodate rush orders so just email us if you have a particular date by which you require your salt. We make, label and package the salt by hand. It is a very customized product that takes significant time and effort for which we charge a fair price. From a start of a boil until the salt is packed and ready to ship can take three to four days. We also keep the fasts and feasts of the Orthodox Church so you will experience delays around Christmas, Lent, Easter, Assumption. Order early. Once construction is complete this will resolve itself and we’ll update accordingly.
Theo doesn't have opposable thumbs so it's much harder for him to help pack and ship than it is to answer emails.
Orders ship USPS Priority Mail with tracking and insurance.
International orders ship USPS Priority International without tracking.
If you live in Marblehead, why not come to St. Nicholas and pick up your salt in person? We stock our salt at the Shrine of St. Nicholas (an Orthodox Church) on 124 Pleasant Street in Marblehead, next to Mr. Katsoulakos the tailor and across from the donut shop. Currently we’re open “pop-up style” on Saturdays from 2-4 PM, go down the driveway to the garage door.
Please send an email before placing an order with any special shipping requests such as tracking for international orders, different carriers or overnight mail requests (sometimes it's necessary and sometimes we can accommodate -- let's hope they're both the same day for you!).
Shipping costs and credit card/paypal/internet processor fees are not refundable.